TheNFAPost Podcast
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Chennai, NFAPost: Global IT services, consulting and business solutions organisation Tata Consultancy Services (TCS) has expanded its partnership with Tryg, the largest non-life insurance company in the Nordic region, to help the latter adopt a future-ready technology stack and IT operating model that will accelerate its digital transformation journey.

As part of the expanded partnership, TCS will provide mainframe hosting and operations, and implement a future-proof hybrid cloud architecture that leverages the TCS Enterprise Cloud platform to revitalise Tryg’s IT landscape and drive synergy across all areas of IT by bringing business agility, flexibility, and scalability.

Additionally, TCS will help Tryg transform its IT operations, enabling newer ways of working with the Machine First Delivery Model (MFDM) model, powered by ignio AIOps.

The new IT operating model will be leaner and more efficient, with cognitive automation at its core, endowing the technology stack with a self-healing capability that will increase the availability of critical customer-facing business applications, improve operational resilience, and enhance end-user experience.

The new model will also accelerate the adoption of Agile and DevOps throughout the organisation, significantly boosting Tryg’s responsiveness to shifting customer preferences, speed to market, and adaptability.

“Customer satisfaction is of paramount importance for Tryg and we continually strive to deepen our customer relations through various innovative products and services. To achieve these business objectives, we chose TCS to help us build a scalable, resilient and secure IT infrastructure,” said Tryg CIO Anne Nørklit Lønborg.

“TCS has been our long-standing partner and has delivered many strategic projects in the past and the new agreement reaffirms our confidence in the partnership. We have been on track to fulfill our three-year strategy to ensure future-readiness for Tryg and TCS has been a valuable partner in this journey,” he added.

“Globally, our customers are focusing on building greater adaptability and resilience in their systems as well as their operations. TCS is working closely with forward-looking insurers such as Tryg to accelerate their digital transformation and move towards an autonomous IT enterprise,” said TCS Business Unit Head, BFSI – Mainland Europe Hemakiran Gupta.

“We thank Tryg for expanding our partnership and entrusting us with this strategic transformation initiative to build a new future-ready core that will serve as a resilient and adaptable foundation for their future growth,” he added.

In the course of its long-standing relationship with Tryg, TCS has executed many successful programs including strategic initiatives like claims transformation, digital systems transformation, and core systems development and support.

Tryg is one of the largest non-life insurance companies in the Nordic region with activities in Denmark, Norway and Sweden. Tryg provides value for 3 million customers on a daily basis. Tryg is listed on NASDAQ Copenhagen and 60% of the shares are held by TryghedsGruppen smba. TryghedsGruppen, annually, contributes around DKK 600m to peace of mind purposes via TrygFonden.

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