TheNFAPost Podcast
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Auto rickshaws across 14key Indian cities, now available on Rapido

  • Plans to be live in 50 cities by the end of 2020 and onboard more than half a million Auto Captains in the next six months
  • Rapido Auto will be available at the meter price + minimal convenience fee

Chennai, NFAPost: Rapido, India’s largest bike taxi platform, announced the launch of Rapido Auto services in 14Indian cities across 10 states.

The service will allow commuters to book autos for their everyday commute from the comfort and safety of their home. Rapido aims to bring standardisation to the pricing of the services offered for the auto drivers and customers.

The service will be available at the meter price with an additional minimal convenience fee. The company plans to expand the auto services to 50 cities in India by the end of 2020.

Auto captains

This is the first phase of the launch and Rapido has already on-boarded 20,000 auto Captains (driver-partners) so far. It has plans to onboard more than half a million in the next six months and interested auto drivers can self-onboard themselves by downloading Rapido Captain App or calling the Rapido helpline number.

On the launch of Rapido Auto, Rapido Co-Founder AravindSanka said autos have emerged as a preferred way of commuting post the Covid-19 pandemic after bike taxis.

“While the auto service industry is highly penetrated, it has only 5% of its existing market online. Through Rapido Auto,we aim to offer commuters another safe and affordable option for their everyday commute, apart from our Bike Taxi service, that is standardized in pricing and operations,” said Rapido Co-Founder AravindSanka.

Rapido Auto will add an element of safety to the one of the most affordable and available intra city commuting option. Each Rapido auto will be powered with Rapido’s GPS technology ensuring access to continuous demand from customers around them.

Bike taxi service

Through Rapido Auto, users will be able to track and share their ride in real-time, with their loved ones. Rapido Auto, like Rapido Bike Taxi service, will have an in-app feedback mechanism to allow for and ensure a safe and consistent experience for commuters.

Rapido recently announced several initiatives towards maintaining safety and following guidelines to protect the customer and the Captain, including the innovative Safety back shields for bike taxi rides.

For the Auto services, the captains will be expected to sanitize and clean the seats and all customer accessible areas, post every ride, along with mandatory usage of masks during the entire ride by the Captains and the passengers. The company also introduced new policy support where the company provides free cancellation if Captains or customers are without a mask.

Pick-up location

Rapido is a bike taxi service spread widely across all of India from Tier I to Tier III cities. The app allows you to book bike taxis with the minimum wait time, maximum safety and is super easy on your pockets.

Download the app on iOS/android, login from your account, and start booking. Once booked, the amount and captain details appear on the homepage and our captains are at the pick-up location in no time.

To ensure your safety, our captains carry an additional helmet which is given once the captain arrives and at no additional cost. Your safety is of the utmost importance to us. With Rapido around, let’s keep the traffic excuses at home and explore our cities.

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